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LiveSmart
by Neighbourhood Home Protection
Kelowna and Area: (778) 477-6660
Alberta Area: (780) 229-4475
Saskatchewan Area (306) 790-0551
Water treatment in Kelowna
Your Kelowna home.
Your water, understood.
Scale on fixtures, a change in taste or a drinking-water question? Tell us your Kelowna water provider and what you are noticing. We review the supply, household use and installation space before proposing equipment.
Kelowna · British Columbia
Water is our business.
The everyday difference
Start with the supplier for your address
Different Kelowna properties can have different providers. A current supplier report gives useful context; a measurement at your own home helps us size treatment for your needs.
Your priorities
Tell us about scale, staining, taste, odour or a change in flow.
Your installation
Consider household use, plumbing, equipment space and access for service.
Local water information
Published water results
for Kelowna.
Kelowna has several water-supply areas. City utility, Glenmore-Ellison, Rutland and Black Mountain reports describe different sources and sampling locations; their readings should stay separate.
City Water Utility · Published reference ranges
Undated utility guidance · Checked September 12, 2026
These ranges are published in the City Water Utility’s water-quality guidance. They are not dated laboratory samples and should not be applied to other supply areas.
| Parameter and location | Unit | Published range |
|---|---|---|
| Hardness | mg/L | 110–130 |
| Chlorine · Intake | mg/L | 1.50–2.00 |
| Chlorine · Distribution | mg/L | 0.10–0.90 |
| Naturally occurring fluoride | mg/L | 0.20–0.30 |
| Trihalomethanes | µg/L (ppb) | 30–60 |
Glenmore-Ellison · Raw source and treated outflow
Sampled October 17, 2025 · Reported October 29, 2025 · CARO 25J2423
The first two samples are expressly labelled raw or pre-UV. The clearwell outflow is the drinking-water sample.
| Parameter | Unit | Okanagan Lake P/S · Raw | UV plant sink · Pre-UV raw | Clearwell outflow |
|---|---|---|---|---|
| pH | pH units | 8.06 | 7.76 | 7.67 |
| Total alkalinity | mg/L as CaCO₃ | 133 | 128 | 127 |
| Conductivity | µS/cm | 306 | 308 | 308 |
| Total iron | mg/L | <0.010 | <0.010 | <0.010 |
| Total manganese | mg/L | 0.00110 | 0.00096 | 0.00092 |
| Total sodium | mg/L | 12.3 | 12.3 | 12.2 |
| Chloride | mg/L | 6.44 | 6.57 | 8.33 |
| Fluoride | mg/L | 0.14 | 0.15 | 0.15 |
| Nitrate as N | mg/L | <0.010 | <0.010 | <0.010 |
| Nitrite as N | mg/L | <0.010 | <0.010 | <0.010 |
| Sulphate | mg/L | 30.5 | 30.1 | 29.6 |
Hardness and TDS are not listed in this certificate; alkalinity and conductivity are not substitutes for them. The pH entries carry the report’s HT2 holding-time qualifier.
Read the full Glenmore-Ellison laboratory report ↗Black Mountain · Distribution and well samples
Sampled June 29, 2026 · Reported July 7, 2026 · CARO 26F4241
Sample names are retained from the report. Results from Pearson School and the two well locations are listed separately.
| Parameter | Unit | Pearson School | Well #5 | Well #6 |
|---|---|---|---|---|
| Hardness | mg/L as CaCO₃ | 35.6 | 261 | 224 |
| TDS | mg/L | 60.4 | 300 | 249 |
| Free chlorine | mg/L | 0.74 | 0.77 | <0.02 |
| pH | pH units | 7.25 | 7.96 | 8.04 |
| Total alkalinity | mg/L as CaCO₃ | 42.3 | 204 | 192 |
| Conductivity | µS/cm | 114 | 532 | 448 |
| Total iron | mg/L | 0.020 | <0.010 | <0.010 |
| Total manganese | mg/L | 0.00483 | <0.00020 | 0.00093 |
| Total sodium | mg/L | 7.31 | 12.3 | 9.59 |
The laboratory pH entries carry the HT2 holding-time qualifier. See the report for the complete chemistry and analysis conditions.
Read the full Black Mountain June 2026 report ↗Black Mountain · Screenworks and raw intake
Sampled June 29, 2026 · CARO 26F4241
These are additional sampling points in the same report. The intake result is explicitly raw water.
| Sample and parameter | Unit | Reported value |
|---|---|---|
| Screenworks · Free chlorine | mg/L | 2.40 |
| Screenworks · Alkalinity | mg/L as CaCO₃ | 37.0 |
| Screenworks · Conductivity | µS/cm | 109 |
| Screenworks · Turbidity | NTU | 0.62 |
| Screenworks · UV transmittance at 254 nm | % | 89.0 |
| Screenworks · pH original result | pH units | 6.87 |
| Screenworks · pH reanalysis | pH units | 7.28 |
| Screenworks · Total organic carbon | mg/L | 3.04 |
| WTP intake raw · Total organic carbon | mg/L | 3.81 |
Both Screenworks pH results are shown: the reanalysis used potassium chloride addition for low-ionic-strength pH analysis. Both carry HT2; the reanalysis also carries LOW EC. Hardness and TDS were not provided for these two sampling points.
Read the Screenworks and raw-intake results ↗Rutland · 200 Dougall Road North
January–December 2025 · Reported monthly averages
Monthly averages for this sampling location, covering all twelve months in Appendix A.
| Month | Free chlorine (mg/L) | Total chlorine (mg/L) | pH | Hardness (mg/L) | Iron (mg/L) | Nitrite (mg/L) | Nitrate (mg/L) | Manganese (mg/L) | Turbidity (NTU) | Temperature (°C) |
|---|---|---|---|---|---|---|---|---|---|---|
| 2025-01 | 0.19 | 0.24 | 7.4 | 218 | 0.02 | 0.001 | 1.2 | 0.021 | 0.16 | 11 |
| 2025-02 | 0.29 | 0.31 | 7.4 | 193 | 0.01 | 0.005 | 1.5 | 0.000 | 0.18 | 11 |
| 2025-03 | 0.37 | 0.44 | 7.5 | 195 | 0.14 | 0.003 | 2.4 | 0.053 | 0.24 | 12 |
| 2025-04 | 0.26 | 0.29 | 7.4 | 118 | 0.04 | 0.010 | 1.8 | 0.013 | 0.22 | 13 |
| 2025-05 | 0.18 | 0.21 | 7.5 | 215 | 0.01 | 0.006 | 1.9 | 0.017 | 0.22 | 14 |
| 2025-06 | 0.08 | 0.12 | 7.5 | 240 | 0.02 | 0.005 | 2.2 | 0.033 | 0.25 | 16 |
| 2025-07 | 0.13 | 0.17 | 7.5 | 279 | 0.14 | 0.002 | 2.9 | 0.055 | 0.28 | 16 |
| 2025-08 | 0.11 | 0.22 | 7.6 | 284 | 0.11 | 0.004 | 6.2 | 0.056 | 0.29 | 17 |
| 2025-09 | 0.22 | 0.27 | 7.4 | 192 | 0.01 | 0.006 | 1.6 | 0.023 | 0.28 | 16 |
| 2025-10 | 0.18 | 0.24 | 7.5 | 198 | 0.02 | 0.006 | 1.5 | 0.008 | 0.22 | 16 |
| 2025-11 | 0.22 | 0.26 | 7.5 | 198 | 0.00 | 0.001 | 1.6 | 0.018 | 0.23 | 14 |
| 2025-12 | 0.19 | 0.23 | 7.2 | 330 | 0.02 | 0.005 | 1.5 | 0.020 | 0.16 | 13 |
Units and displayed precision follow the report. The table does not specify the chemical reporting basis for nitrite and nitrate. A displayed 0.000 reflects the report’s precision and does not establish complete absence.
Read the Rutland Waterworks 2025 annual report ↗Rutland · 420 Pine Road
January–December 2025 · Reported monthly averages
Monthly averages for this sampling location, covering all twelve months in Appendix A.
| Month | Free chlorine (mg/L) | Total chlorine (mg/L) | pH | Hardness (mg/L) | Iron (mg/L) | Nitrite (mg/L) | Nitrate (mg/L) | Manganese (mg/L) | Turbidity (NTU) | Temperature (°C) |
|---|---|---|---|---|---|---|---|---|---|---|
| 2025-01 | 0.14 | 0.19 | 7.4 | 246 | 0.01 | 0.008 | 1.3 | 0.006 | 0.15 | 8 |
| 2025-02 | 0.21 | 0.26 | 7.4 | 194 | 0.03 | 0.001 | 1.9 | 0.011 | 0.19 | 6 |
| 2025-03 | 0.26 | 0.30 | 7.4 | 203 | 0.14 | 0.003 | 2.5 | 0.019 | 0.18 | 7 |
| 2025-04 | 0.19 | 0.23 | 7.4 | 182 | 0.02 | 0.005 | 1.2 | 0.011 | 0.20 | 9 |
| 2025-05 | 0.19 | 0.22 | 7.4 | 189 | 0.03 | 0.005 | 2.0 | 0.003 | 0.21 | 13 |
| 2025-06 | 0.19 | 0.26 | 7.4 | 173 | 0.09 | 0.004 | 1.2 | 0.008 | 0.26 | 15 |
| 2025-07 | 0.27 | 0.31 | 7.4 | 147 | 0.03 | 0.001 | 3.0 | 0.027 | 0.25 | 16 |
| 2025-08 | 0.18 | 0.23 | 7.5 | 243 | 0.01 | 0.005 | 5.1 | 0.018 | 0.26 | 17 |
| 2025-09 | 0.19 | 0.23 | 7.4 | 180 | 0.00 | 0.006 | 1.2 | 0.021 | 0.26 | 17 |
| 2025-10 | 0.17 | 0.20 | 7.5 | 249 | 0.02 | 0.003 | 1.5 | 0.022 | 0.21 | 16 |
| 2025-11 | 0.19 | 0.23 | 7.5 | 252 | 0.00 | 0.001 | 1.5 | 0.020 | 0.16 | 12 |
| 2025-12 | 0.16 | 0.20 | 7.2 | 270 | 0.01 | 0.005 | 1.1 | 0.019 | 0.19 | 11 |
Units and displayed precision follow the report. The table does not specify the chemical reporting basis for nitrite and nitrate. A displayed 0.000 reflects the report’s precision and does not establish complete absence.
Read the Rutland Waterworks 2025 annual report ↗Rutland · 2592 Highway 97 North
January–December 2025 · Reported monthly averages
Monthly averages for this sampling location, covering all twelve months in Appendix A.
| Month | Free chlorine (mg/L) | Total chlorine (mg/L) | pH | Hardness (mg/L) | Iron (mg/L) | Nitrite (mg/L) | Nitrate (mg/L) | Manganese (mg/L) | Turbidity (NTU) | Temperature (°C) |
|---|---|---|---|---|---|---|---|---|---|---|
| 2025-01 | 0.15 | 0.19 | 7.4 | 229 | 0.05 | 0.004 | 1.9 | 0.019 | 0.17 | 9 |
| 2025-02 | 0.16 | 0.20 | 7.5 | 194 | 0.03 | 0.013 | 1.7 | 0.041 | 0.23 | 7 |
| 2025-03 | 0.09 | 0.13 | 7.4 | 145 | 0.03 | 0.003 | 2.2 | 0.041 | 0.23 | 10 |
| 2025-04 | 0.21 | 0.25 | 7.4 | 186 | 0.05 | 0.004 | 1.8 | 0.049 | 0.22 | 11 |
| 2025-05 | 0.22 | 0.29 | 7.5 | 212 | 0.04 | 0.004 | 1.4 | 0.049 | 0.21 | 14 |
| 2025-06 | 0.15 | 0.22 | 7.6 | 237 | 0.07 | 0.005 | 1.4 | 0.220 | 0.28 | 14 |
| 2025-07 | 0.09 | 0.13 | 7.5 | 205 | 0.06 | 0.006 | 3.5 | 0.100 | 0.25 | 16 |
| 2025-08 | 0.07 | 0.08 | 7.6 | 271 | 0.07 | 0.004 | 6.0 | 0.093 | 0.29 | 17 |
| 2025-09 | 0.08 | 0.10 | 7.5 | 178 | 0.22 | 0.004 | 0.9 | 0.090 | 0.34 | 17 |
| 2025-10 | 0.11 | 0.13 | 7.4 | 206 | 0.01 | 0.004 | 2.2 | 0.011 | 0.22 | 14 |
| 2025-11 | 0.25 | 0.29 | 7.4 | 206 | 0.01 | 0.002 | 2.8 | 0.019 | 0.20 | 12 |
| 2025-12 | 0.21 | 0.25 | 7.3 | 229 | 0.00 | 0.005 | 1.7 | 0.015 | 0.18 | 10 |
Units and displayed precision follow the report. The table does not specify the chemical reporting basis for nitrite and nitrate. A displayed 0.000 reflects the report’s precision and does not establish complete absence.
Read the Rutland Waterworks 2025 annual report ↗Rutland · 920 Saskatoon Road
January–December 2025 · Reported monthly averages
Monthly averages for this sampling location, covering all twelve months in Appendix A.
| Month | Free chlorine (mg/L) | Total chlorine (mg/L) | pH | Hardness (mg/L) | Iron (mg/L) | Nitrite (mg/L) | Nitrate (mg/L) | Manganese (mg/L) | Turbidity (NTU) | Temperature (°C) |
|---|---|---|---|---|---|---|---|---|---|---|
| 2025-01 | 0.13 | 0.16 | 7.4 | 241 | 0.03 | 0.006 | 2.0 | 0.017 | 0.20 | 10 |
| 2025-02 | 0.08 | 0.11 | 7.4 | 212 | 0.05 | 0.015 | 1.7 | 0.007 | 0.20 | 9 |
| 2025-03 | 0.12 | 0.15 | 7.4 | 205 | 0.02 | 0.011 | 1.4 | 0.023 | 0.20 | 10 |
| 2025-04 | 0.20 | 0.27 | 7.4 | 179 | 0.02 | 0.018 | 2.6 | 0.068 | 0.20 | 11 |
| 2025-05 | 0.29 | 0.37 | 7.6 | 214 | 0.06 | 0.005 | 1.5 | 0.100 | 0.21 | 14 |
| 2025-06 | 0.20 | 0.22 | 7.6 | 209 | 0.05 | 0.005 | 1.3 | 0.207 | 0.25 | 15 |
| 2025-07 | 0.10 | 0.17 | 7.6 | 244 | 0.10 | 0.001 | 2.7 | 0.103 | 0.27 | 16 |
| 2025-08 | 0.12 | 0.16 | 7.4 | 247 | 0.08 | 0.007 | 4.8 | 0.080 | 0.29 | 16 |
| 2025-09 | 0.09 | 0.14 | 7.4 | 195 | 0.08 | 0.001 | 0.8 | 0.057 | 0.31 | 16 |
| 2025-10 | 0.12 | 0.14 | 7.4 | 222 | 0.01 | 0.003 | 1.7 | 0.014 | 0.21 | 15 |
| 2025-11 | 0.23 | 0.26 | 7.4 | 208 | 0.02 | 0.003 | 2.6 | 0.024 | 0.19 | 13 |
| 2025-12 | 0.16 | 0.21 | 7.3 | 217 | 0.01 | 0.002 | 1.2 | 0.013 | 0.20 | 11 |
Units and displayed precision follow the report. The table does not specify the chemical reporting basis for nitrite and nitrate. A displayed 0.000 reflects the report’s precision and does not establish complete absence.
Read the Rutland Waterworks 2025 annual report ↗Rutland · 955 Gerstmar Road
January–December 2025 · Reported monthly averages
Monthly averages for this sampling location, covering all twelve months in Appendix A.
| Month | Free chlorine (mg/L) | Total chlorine (mg/L) | pH | Hardness (mg/L) | Iron (mg/L) | Nitrite (mg/L) | Nitrate (mg/L) | Manganese (mg/L) | Turbidity (NTU) | Temperature (°C) |
|---|---|---|---|---|---|---|---|---|---|---|
| 2025-01 | 0.35 | 0.42 | 7.3 | 242 | 0.05 | 0.003 | 1.7 | 0.004 | 0.17 | 9 |
| 2025-02 | 0.27 | 0.29 | 7.4 | 209 | 0.03 | 0.005 | 2.6 | 0.007 | 0.18 | 8 |
| 2025-03 | 0.29 | 0.30 | 7.4 | 221 | 0.02 | 0.000 | 2.6 | 0.015 | 0.18 | 8 |
| 2025-04 | 0.32 | 0.35 | 7.4 | 159 | 0.16 | 0.024 | 1.6 | 0.025 | 0.18 | 11 |
| 2025-05 | 0.24 | 0.29 | 7.3 | 204 | 0.03 | 0.003 | 2.8 | 0.000 | 0.20 | 13 |
| 2025-06 | 0.21 | 0.23 | 7.4 | 176 | 0.02 | 0.002 | 2.2 | 0.016 | 0.24 | 15 |
| 2025-07 | 0.23 | 0.28 | 7.3 | 161 | 0.01 | 0.015 | 3.1 | 0.016 | 0.24 | 15 |
| 2025-08 | 0.19 | 0.21 | 7.3 | 178 | 0.02 | 0.003 | 6.8 | 0.017 | 0.24 | 16 |
| 2025-09 | 0.14 | 0.16 | 7.3 | 190 | 0.01 | 0.001 | 1.7 | 0.015 | 0.24 | 17 |
| 2025-10 | 0.25 | 0.27 | 7.4 | 246 | 0.02 | 0.002 | 2.8 | 0.012 | 0.22 | 15 |
| 2025-11 | 0.36 | 0.36 | 7.5 | 154 | 0.05 | 0.002 | 1.6 | 0.019 | 0.20 | 12 |
| 2025-12 | 0.45 | 0.50 | 7.4 | 226 | 0.02 | 0.004 | 1.7 | 0.017 | 0.18 | 10 |
Units and displayed precision follow the report. The table does not specify the chemical reporting basis for nitrite and nitrate. A displayed 0.000 reflects the report’s precision and does not establish complete absence.
Read the Rutland Waterworks 2025 annual report ↗Rutland · 2080 Hollywood Road South
January–December 2025 · Reported monthly averages
Monthly averages for this sampling location, covering all twelve months in Appendix A.
| Month | Free chlorine (mg/L) | Total chlorine (mg/L) | pH | Hardness (mg/L) | Iron (mg/L) | Nitrite (mg/L) | Nitrate (mg/L) | Manganese (mg/L) | Turbidity (NTU) | Temperature (°C) |
|---|---|---|---|---|---|---|---|---|---|---|
| 2025-01 | 0.19 | 0.22 | 7.3 | 275 | 0.08 | 0.003 | 1.7 | 0.008 | 0.18 | 9 |
| 2025-02 | 0.25 | 0.27 | 7.4 | 193 | 0.00 | 0.001 | 1.4 | 0.012 | 0.18 | 7 |
| 2025-03 | 0.31 | 0.34 | 7.4 | 210 | 0.01 | 0.035 | 1.7 | 0.023 | 0.18 | 8 |
| 2025-04 | 0.20 | 0.24 | 7.4 | 153 | 0.01 | 0.005 | 2.2 | 0.010 | 0.20 | 11 |
| 2025-05 | 0.16 | 0.21 | 7.3 | 227 | 0.02 | 0.016 | 1.7 | 0.000 | 0.19 | 13 |
| 2025-06 | 0.14 | 0.15 | 7.3 | 168 | 0.01 | 0.001 | 2.1 | 0.017 | 0.22 | 15 |
| 2025-07 | 0.16 | 0.19 | 7.4 | 197 | 0.00 | 0.006 | 3.2 | 0.015 | 0.24 | 16 |
| 2025-08 | 0.22 | 0.26 | 7.3 | 213 | 0.02 | 0.003 | 4.7 | 0.015 | 0.22 | 17 |
| 2025-09 | 0.16 | 0.19 | 7.3 | 198 | 0.00 | 0.004 | 1.1 | 0.017 | 0.28 | 16 |
| 2025-10 | 0.15 | 0.18 | 7.4 | 226 | 0.01 | 0.003 | 1.7 | 0.010 | 0.22 | 15 |
| 2025-11 | 0.17 | 0.21 | 7.5 | 158 | 0.06 | 0.002 | 1.4 | 0.020 | 0.18 | 12 |
| 2025-12 | 0.16 | 0.20 | 7.4 | 240 | 0.00 | 0.003 | 1.2 | 0.009 | 0.18 | 10 |
Units and displayed precision follow the report. The table does not specify the chemical reporting basis for nitrite and nitrate. A displayed 0.000 reflects the report’s precision and does not establish complete absence.
Read the Rutland Waterworks 2025 annual report ↗Rutland · 1040 Villa Vista Road
January–December 2025 · Reported monthly averages
Monthly averages for this sampling location, covering all twelve months in Appendix A.
| Month | Free chlorine (mg/L) | Total chlorine (mg/L) | pH | Hardness (mg/L) | Iron (mg/L) | Nitrite (mg/L) | Nitrate (mg/L) | Manganese (mg/L) | Turbidity (NTU) | Temperature (°C) |
|---|---|---|---|---|---|---|---|---|---|---|
| 2025-01 | 0.21 | 0.24 | 7.3 | 188 | 0.00 | 0.002 | 1.8 | 0.017 | 0.18 | 9 |
| 2025-02 | 0.36 | 0.38 | 7.3 | 190 | 0.02 | 0.003 | 1.5 | 0.010 | 0.20 | 10 |
| 2025-03 | 0.33 | 0.36 | 7.3 | 236 | 0.00 | 0.007 | 2.0 | 0.008 | 0.19 | 10 |
| 2025-04 | 0.23 | 0.27 | 7.4 | 195 | 0.06 | 0.001 | 2.0 | 0.014 | 0.18 | 11 |
| 2025-05 | 0.24 | 0.29 | 7.3 | 179 | 0.08 | 0.007 | 1.5 | 0.002 | 0.22 | 13 |
| 2025-06 | 0.37 | 0.41 | 7.2 | 171 | 0.01 | 0.002 | 1.3 | 0.021 | 0.26 | 15 |
| 2025-07 | 0.30 | 0.36 | 7.3 | 189 | 0.01 | 0.012 | 3.4 | 0.013 | 0.24 | 15 |
| 2025-08 | 0.25 | 0.32 | 7.4 | 155 | 0.06 | 0.009 | 5.4 | 0.023 | 0.24 | 15 |
| 2025-09 | 0.30 | 0.37 | 7.3 | 131 | 0.00 | 0.000 | 0.5 | 0.015 | 0.24 | 14 |
| 2025-10 | 0.34 | 0.36 | 7.3 | 217 | 0.01 | 0.003 | 2.1 | 0.009 | 0.22 | 12 |
| 2025-11 | 0.24 | 0.26 | 7.5 | 206 | 0.00 | 0.002 | 2.2 | 0.017 | 0.19 | 12 |
| 2025-12 | 0.19 | 0.24 | 7.4 | 254 | 0.00 | 0.003 | 0.9 | 0.012 | 0.16 | 10 |
Units and displayed precision follow the report. The table does not specify the chemical reporting basis for nitrite and nitrate. A displayed 0.000 reflects the report’s precision and does not establish complete absence.
Read the Rutland Waterworks 2025 annual report ↗These are dated public results for the locations shown, not a current test of your home. “<” means below the stated reporting limit, not zero. The linked reports contain the full results and laboratory notes. Sources checked September 12, 2026. Follow your supplier’s current notices and advisories.
How we approach it
Plan the system
around the findings.
We explain the purpose of the selected equipment and the practical installation requirements.
- AssessReview relevant readings, source information and household demand.
- DesignSelect treatment stages and size the equipment for the conditions.
- SupportExplain routine care and how to reach us about service.
A complete treatment plan
Sometimes the right answer
has more than one step.
A few useful answers
Questions, answered.
Does a city water report tell me which softener to buy?
It provides supply context. We also consider your own hardness reading, water use, service flow and the available equipment space.
Can you help with an existing system?
Send the system name, a clear equipment photo and a description of the concern. We can discuss servicing it or planning a suitable replacement.
Start with your water
Let’s talk about your
Kelowna home.
Tell us where you are, what you’re noticing and what space you have. We’ll help you understand the next step.
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