Chlorine taste and smell
An activated-carbon configuration can reduce chlorine-related taste and odour.
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LiveSmart
by Neighbourhood Home Protection
Kelowna and Area: (778) 477-6660
Alberta Area: (780) 229-4475
Saskatchewan Area (306) 790-0551
CarbonShield · Whole-home carbon filtration
A fresher feel.
Throughout the home.
CarbonShield is designed around the disinfectant in your supply and the flow your household needs. We select the carbon type and media volume, then fit the system into your home's treatment plan.
1.0, 1.5, 2.0 and 3.0 cu. ft. configurations
Watch how it works
Water is our business.
1.0–3.0cu. ft. sizing options
5–12US gpm service flow
Whole hometreatment at the incoming supply
Water, explained · 03
A hidden world
of surface area.
Inside activated carbon, a network of pores provides surfaces where certain dissolved organic compounds can adhere.
Inside the processIllustration
01Make contact
Water moves through the carbon and reaches its internal surfaces.
02Adsorb
Some dissolved organic compounds adhere to those surfaces. Different compounds behave differently.
03Plan for capacity
Adsorption capacity is finite. Water can still flow when media is due for replacement.
Adsorption of organic compounds is illustrated. Free-chlorine reduction also involves reactions at the carbon surface. Follow the system’s service plan.
About this illustration
A simplified explanation with compressed time and enlarged particles. Equipment design and treatment results vary with the selected system and your water. Learn more: US Environmental Protection Agency ↗
The everyday difference
Match the carbon to the water.
Carbon type, contact time and the amount of media all influence how a whole-home filter performs.
A choice for chloramine
Catalytic-carbon configurations are selected when chloramine treatment is needed.
Capacity for household use
Choose media volume and operating flow together, including times when several fixtures run at once.
Carbon filtration does not soften hard water. It also does not replace a disinfection system or a contaminant-specific treatment plan where those are required.
How we approach it
The right media.
Enough contact time.
A small cartridge and a full media tank provide different amounts of carbon. We choose the arrangement for the treatment objective and flow, rather than assuming every carbon filter will perform the same way.
- Identify the supplyConfirm the disinfectant and review available local supply information alongside the home's assessment.
- Select the mediaUse activated or catalytic carbon to suit the objective, with enough media for the required contact time.
- Plan for ownershipExplain backwashing, where applicable, and how usage and source-water conditions affect media life.
The details
Know what you’re choosing.
Compare the sizes and performance. We help match the configuration to your water and home.
Sizing and performance · CarbonShield
| Specification | 1.0 cu. ft. | 1.5 cu. ft. | 2.0 cu. ft. | 3.0 cu. ft. |
|---|---|---|---|---|
| Carbon volume | 1.0 cu. ft. | 1.5 cu. ft. | 2.0 cu. ft. | 3.0 cu. ft. |
| Service flow | 5.0 US gpm | 7.0 US gpm | 10.0 US gpm | 12.0 US gpm |
| Intermittent peak flow | 7.0 US gpm | 10.0 US gpm | 12.0 US gpm | 15.0 US gpm |
| Treatment tank | 9 × 48 in. | 10 × 54 in. | 12 × 52 in. | 14 × 65 in. |
| Tank and control height | 56 in. | 62 in. | 60 in. | 74 in. |
| Carbon choices | Activated or catalytic | Activated or catalytic | Activated or catalytic | Activated or catalytic |
| System format shown | Backwashing media tank | Backwashing media tank | Backwashing media tank | Backwashing media tank |
Specifications describe the corresponding backwashing configurations. Chlorine-reduction capacity is not a chloramine capacity rating. Actual media life depends on disinfectant concentration, total use, flow and the selected media. Other layouts are assessed separately.
Backwashing and installation details
| Specification | 1.0 cu. ft. | 1.5 cu. ft. | 2.0 cu. ft. | 3.0 cu. ft. |
|---|---|---|---|---|
| Backwash flow required | 4.0 US gpm | 5.0 US gpm | 7.0 US gpm | 10.0 US gpm |
Backwashing cleans the media bed. These figures are the flow needed during backwashing, in US gallons per minute, not the total water used per cycle or per day. We check the available supply flow, drain capacity and cycle settings before installation.
01 · The waterStart with the results.
02 · The householdSize for real demand.
03 · The installationMake the space work.
Custom-designed systems
Your water.
Your home.
Your space.
We select and combine the right components, size the system and plan the plumbing around the home. Closets, compact utility rooms and unusual layouts are part of the design conversation.
- Equipment chosen for the water results
- Capacity matched to household demand
- A layout planned for installation and future service
Living with your system
Support after
installation.
We explain the equipment, the service routine and how to reach us when something changes.
Check the operating cycle
For backwashing systems, keep the programmed cycle and drain functioning as intended.
Review taste or odour changes
A change is a reason to check the incoming water and the filter's performance.
Replace media when needed
The service interval reflects the actual loading and performance, rather than a single lifespan promised for every home.
A few useful answers
Questions, answered.
Are chlorine and chloramine the same?
They are different disinfectants. That difference affects carbon selection and contact-time requirements.
Can a sediment cartridge do this job?
A sediment cartridge catches particles. Carbon media addresses a different treatment objective; the cartridge's size alone does not establish carbon capacity.
Will carbon reduce hardness?
No. Softening is a separate process. The two can be combined when both concerns matter in your home.
Do all carbon systems need a drain?
Backwashing configurations do. Other formats have different operating and maintenance requirements, which we review for the installation.
A complete treatment plan
Sometimes the right answer
has more than one step.
Start with your water
Let’s find what
works for your home.
Tell us where you are, what you’re noticing and what space you have. We’ll help you understand the next step.
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