HydroPure RO
Recommended for every home. Final configuration is selected for the household and verified against the water at the tap.
Explore HydroPure RO ↗
Kelowna and Area: (778) 477-6660
Alberta Area: (780) 229-4475
Saskatchewan Area (306) 790-0551
BC
Nanaimo’s 2025 annual water quality report keeps quarterly general-chemistry results separate and identifies parameters that were not tested in a quarter.
Understanding your local water
The report includes hardness results of 15 and 8 mg/L as calcium carbonate in the second half of 2025. Keep the quarter with each result and discuss the concern at your home before choosing whole-home treatment.
Confirm the supplier and sample location before comparing the figures. We use the public record alongside testing at your property, household demand and available plumbing to plan treatment and future care.
LiveSmart water-quality summary
This page includes the available dated public measurements below. Hardness is shown in grains per gallon where the source provides enough information to report or convert it. Parameters not present in the published source should not be interpreted as zero.
Water results · sources reviewed September 25, 2026
January–December 2025
Annual operational statistics in the City report. These are minimum, maximum and average figures from plant monitoring, not one household sample.
| Parameter | Reported result | Unit | Context |
|---|---|---|---|
| Free chlorine — minimum | 0.81 | mg/L | |
| Free chlorine — maximum | 1.35 | mg/L | |
| Free chlorine — average | 1.029 | mg/L | |
| Total chlorine — minimum | 0.91 | mg/L | |
| Total chlorine — maximum | 1.48 | mg/L | |
| Total chlorine — average | 1.105 | mg/L | |
| pH — minimum | 6.79 | pH units | |
| pH — maximum | 7.92 | pH units | |
| pH — average | 7.34 | pH units | |
| Turbidity — minimum | 0.02 | NTU | |
| Turbidity — maximum | 0.084 | NTU | |
| Turbidity — average | 0.042 | NTU |
Q3 2025
Quarterly general-chemistry results as reported. Other quarters marked NT were not tested; ND means not detected and has not been replaced with a zero.
| Parameter | Reported result | Unit | Context |
|---|---|---|---|
| Iron | 0.002 | mg/L | |
| Manganese | 0.004 | mg/L | |
| Sodium | 4.9 | mg/L | |
| Sulphate | 0.8 | mg/L | |
| Nitrate | 0.02 | mg/L |
Q2 and Q4 2025
The first quarter is marked ND in the report and is not a numeric zero.
| Parameter | Reported result | Unit | Context |
|---|---|---|---|
| Nitrate | 0.03 | mg/L | Q2 2025 |
| Nitrate | 0.01 | mg/L | Q4 2025 |
Results apply to the named supply, date and sample location. A “<” result is below the stated laboratory reporting limit, not zero. Hardness conversions use 1 US GPG = 17.118 mg/L as CaCO₃. Parameters without a reported result remain unverified; a missing value is not a zero reading. Source-water results describe water before treatment. Confirm the water at your home before treatment is selected or programmed.
Conversions of the published hardness results retained on this page. Each row keeps its sample or supply context; these are not additional tests or a single current community average.
| Sample / source context | Sample date | Hardness (mg/L as CaCO₃) | Hardness (GPG) |
|---|---|---|---|
| Q3 · General chemistry · quarterly results · 2025, quarters 1–4 | See the dated source table below | 15 | 0.9 GPG |
| Q4 · General chemistry · quarterly results · 2025, quarters 1–4 | See the dated source table below | 8 | 0.5 GPG |
1 grain per US gallon = 17.118 mg/L as CaCO₃. Original laboratory units, dates, and source links remain with the water results below.
Local water information
Nanaimo’s 2025 annual water quality report keeps quarterly general-chemistry results separate and identifies parameters that were not tested in a quarter.
2025, quarters 1–4
General Chemistry and Physical Parameters table. NT is reproduced as “Not tested”; an untested quarter is not a zero result.
| Parameter | Unit | Q1 | Q2 | Q3 | Q4 |
|---|---|---|---|---|---|
| Hardness | mg/L as CaCO3 | Not tested | Not tested | 15 | 8 |
| Total alkalinity | mg/L as CaCO3 | 23 | 21 | 17 | 11 |
| Total dissolved solids | mg/L | Not tested | Not tested | 52 | Not tested |
Selected results are reproduced here. Read the original report for the complete analysis, methods and laboratory qualifiers.
Annual Water Quality Report 2025 ↗These are dated public results for the locations shown, not a current test of your home. “<” means below the stated reporting limit, not zero. The linked reports contain the full results and laboratory notes. Sources checked September 15, 2026. Follow your supplier’s current notices and advisories.
Start with your water
Tell us where you are, what you’re noticing and what space you have. We’ll help you understand the next step.
A LiveSmart recommendation for every home
LiveSmart recommends a HydroPure reverse-osmosis drinking-water system in every home for cleaner, better-tasting water used for drinking, coffee, cooking and ice. Municipal treatment protects the public supply; point-of-use RO provides an additional treatment step at the kitchen tap. Reduction claims depend on the verified system configuration, certification and proper maintenance.
Recommended for every home. Final configuration is selected for the household and verified against the water at the tap.
Explore HydroPure RO ↗When testing confirms hardness, disinfectant taste or odour, iron, manganese, sediment or microbiological concerns, LiveSmart can add the appropriate SoftFlow, CarbonShield, IronShield or UV Guard treatment.
Explore treatment options ↗Community results are a starting point. Household demand, flow, available space and plumbing are checked before equipment is sized and built.
See real installations ↗Friends for Life
Your LiveSmart journey continues with commissioning details, My Water Passport, equipment and water-history records, practical support and agreed customer-care follow-up. We help you plan filter changes and service as your home’s needs change.