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My Water Passport

Your water story.
All in one place.

See how a clear digital record brings water results, equipment information and support together for your home. Try an illustrative account to explore the LiveSmart Water Passport experience.

Book a free water test Try the Passport demo

Water results · Equipment records · Support

Water is our business.

Explore the experience

Your water story,
one record at a time.

Choose a tab to explore this fictional sample account.

My Water PassportInteractive demo · Fictional sample account

Example Home · British Columbia

Your water record.

A sample property with a private well, a whole-home treatment system and a kitchen drinking-water tap.

AssessmentAugust 6, 2026Before installation
InstallationAugust 12, 2026Equipment and checks recorded
Latest recordAugust 26, 2026Follow-up water readings

Every value, date and equipment record in this demo is fictional. It shows how information can be organized; it is not a customer account or a treatment promise.

Assessment & follow-up

Compare recorded readings.

Fictional example readings · Units and sampling locations retained
ParameterAug. 6 · Untreated wellAug. 26 · After treatment
Hardness18 gpg1 gpg · Whole-home outlet
Iron0.4 mg/L<0.1 mg/L · Whole-home outlet
pH7.47.4 · Whole-home outlet
TDS320 ppm24 ppm · Kitchen RO tap
ManganeseNot testedNot tested
BacteriaNot testedNot tested

“<” means below the stated reporting limit. TDS alone does not establish water safety. RO results are from the dedicated drinking-water tap, not every tap in the home.

Example equipment record

What’s installed.

LiveSmart IronShield

Whole-home iron and manganese filtration

Location
Utility room · First treatment stage
Installation
August 12, 2026 · Example

LiveSmart water softener

1.5 cu. ft. · Whole-home softening

Location
Utility room · After IronShield
Care record
Check salt and follow the supplied maintenance instructions.

LiveSmart reverse osmosis

Dedicated drinking-water treatment

Location
Kitchen · Under the sink
Care record
Confirm cartridge types and replacement intervals for the installed system.

Example service history

The details stay together.

  1. August 6, 2026

    Initial water assessment

    Recorded the source, household demand, plumbing space and sample readings.

  2. August 12, 2026

    Installation & orientation

    Recorded the equipment locations and explained salt checks, bypass controls and how to arrange support.

  3. August 26, 2026

    Follow-up readings

    Added separate whole-home and kitchen-tap readings to the water record.

Ask about your own Water Passport ↗

The everyday difference

Information worth keeping.

A water-treatment system is part of the home for years. Its results and equipment details should be easy to refer to.

01

Water results

See recorded water parameters with their units and before-and-after context where available.

02

Equipment information

Keep the system identity, installation information and supporting records together.

03

Support and documents

Find the information you need when discussing equipment care or arranging help.

How we approach it

From your assessment
to your water record.

The website explains the experience. Your own account and records are handled separately when access is arranged.

  • Start with the assessmentRecord the water readings and relevant information about the home.
  • Document the installationKeep track of the equipment selected and the installation details.
  • Use the information over timeRefer to the record when discussing service, changes in the water or future equipment needs.

Already a LiveSmart customer?

Let’s help you find
your water information.

Contact us about your Water Passport, equipment records or service needs.

Ask about my Water Passport Call LiveSmart

A few useful answers

Questions, answered.

Are these my actual water results?

No. The demo on this page uses a fictional account so you can try the format. Your own records are specific to your property and assessment.

Does a low TDS number establish that water is safe?

No. TDS is one measurement. A water-safety assessment can require specific laboratory testing and professional interpretation.

Can I request help with an existing system?

Yes. Contact LiveSmart with your address and any equipment information you have, and we can help identify the next step.

Start with your water

Let’s find what
works for your home.

Tell us where you are, what you’re noticing and what space you have. We’ll help you understand the next step.

Book a free water test Call 778-477-6660
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